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Free local delivery over £25, Order & collect in store, Free shipping on orders over £50.

Privacy Policy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

When making a purchase we’ll collect information to process your order including:

  • Name
  • Date of Birth
  • Address
  • Email Address
  • Delivery address

We ask for contact information including your name and email address on our website so that we can reply to your enquiry.

Our website also uses Fathom Analytics to measure the traffic and performance of each page. Fathom does not collect personal data, does not use cookies and is GDPR compliant.

What information we hold

  • When you make a purchase we will store your billing and delivery information listed above, plus the items you ordered.
  • When you contact us by email or through our website, we collect your name and email address.

Where we store your information

Order data is stored on our website hosting server, run by 34SP in Manchester, UK.

When you contact us by email or through our website, we store your your information in Gmail, our email software.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again.

Who’s responsible for your information at our company

Heaton Hops are responsible for the security of your information. You can contact them by email at heatonhops@gmail.com if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact us by email at heatonhops@gmail.com.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last updated: June 23rd 2020

Order your beers online

Whilst our tap house is currently closed you can order beers online for local home delivery (minimum spend £25), collection in store or shipped to UK mainland.

Please also confirm you are over 18 to use our web shop.

I'm over 18